New Home Ownership Experience
Our Mantra; “Doing Less, Living More.” is what we live by and we are committed to ensure you and yours achieve just that with our dedicated team providing support every step of the way, from the beginnings of your home-buying process right to the post move-in comprehensive warranty & service program.
1. Work with our experienced sales team ready to help you select the perfect home in one of our communities.
2. Receive your Homebuyer Login – providing online access to all of your purchasing & design related documents, construction process updates and manage any future warranty or service requests.
Design & Customer Care Specialist
3. Meet with your Design & Customer Care Specialist which will be with you through-out your home-building process and homeownership:
a. Colour Selections process during the pre-construction period
With You Every Step of the Way
b. Orientation of your new home – a structural walk-thru during the building process
c. Pre-Delivery Appointment – see the finishes you’ve selected, note any deficiencies and learn about important maintenance and mechanically functions in your new home
d. Courtesy notification regarding closing related items (setup your mailbox, utilities, final lawyer’s appointment)
e. Closing – Pickup your key and sign off that your home has been built to satisfaction
f. Courtesy notification for your 30-day and 1-year warranty follow-up to ensure your exceptional new home experience
g. Ongoing Comprehensive Customer Service and Warranty – backed by Tarion 1, 2, & 7 Year Coverage